Friday, August 1, 2014

Services By The Dredging Companies

By Annabelle Holman


Customers have always been of much importance to any business. This applies to dredging companies whereby they ensure a strong and effective relationship is maintained between them and the clients. This means that they maintain their commitment therefore meeting the client both needs and expectations. In order to attract more and more customers they offer after sale services to customers. Quality however is their sole purpose in the business. The services offered wholly include engineering expertise, dredge operator training and equipment maintenance. Guiding customers to the right direction is their bases.

Most of these companies have the automation department that designs custom packages that can possible be added to a dredge. There are several types of dredge automation systems which include; production meter, slurry control, flow meter, GPS systems, auto flow control, data transferring as well as auto swing control. These automation packages are offered in order to boost control, remote data aces and other custom designs desired.

The operations in the field by these enterprises represent critical linkage to the firms and their customers. The field operators disbursed by different enterprises are the only groups to interact with clients face to face once the sale has been made. By consulting a reliable company, the operators are ever ready and willing to get you back on track and keep you running.

Services like maintenance training, dredge moves, dredge retrofits and fitness surveys are also offered by the operators. The improvement and upgrading is done through carrying out an onsite survey on this particular equipment and happens to be of much importance. It also increases individual throughput. Each and every dollar has been made to count due to the rough times being experienced economically.

Training is offered by operators to other substitute firms desiring to train their employees regardless of owning a dredge or not. The operators use a variety of ways to carry out a program ensuring they fulfill individual needs. The firms offer a two day training course at the facilities to new dredge purchasers. During the training the company caters for personnel lodging and transportation to the facilities.

The training agenda is flexible to enable the customers to fit in depending on personal needs and preference. This means that the normal classroom format can be changed to one that suits the client best. A one day of training in classroom style is offered to customers in the location of the dredge. The expenses incurred which include, meals, rental, car rental, and travel expenses are taken care of by these companies. Services like testing and startup are incorporated with onsite training which aids at eliminating duplicate to be carried out by other company employees.

Before the dredge is launched testing and troubleshooting, carrying out onsite classroom training should be carried out. What follows is standard training and this is done while onboard in the new dredge. The companies offer in addition one day classroom operator training especially for growing companies who are willing to offer their personnel the chance to learn how to operate the dredge.

To be able to access the best of these companies, one need to do thorough research on the available firms. This may include going through the reviews on different websites of these firms. This is because most of the people commenting were once clients and they give their own views on the company.




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