Friday, December 28, 2018

Without Voice Over IP Houston Businesses May Find Themselves At A Disadvantage

By Christine Ward


The modern business environment is tough and only those companies that can remain on the cutting edge of technology can hope to thrive. Poor communication systems, specifically, can seriously hamper the ability of a business to provide the levels of services that modern consumers have come to demand. In addition, those acting on behalf of their employers need to be mobile and flexible without losing touch with their customers and other role players. That is why, by switching to voice over IP Houston companies keep growing.

VoIP is not a new concept and it has been slow to become popular. The main reason for its initial failure to capture a large market is the fact that it is internet based. In days now gone, internet access was not as readily available as it is today and in the early days it was not reliable at all. This has changed, of course, and now one can get access from just about everywhere in the world.

One of the main attractions of VoIP is that it is much, much cheaper than traditional telephone systems. There are, in fact, many companies that have said that they have saved more than half of their previous communication bills. The savings may be the initial attraction, but new clients very quickly discover that VoIP also offer many other benefits that can and do help them to remain at the competitive edge.

Arguably, the main benefit offered by VoIP is not the cost savings, but rather the fact that it frees users from their work stations. With traditional systems, one had to be at a desk with a telephone extension in order to make and receive calls. This meant that employees were chained to their work stations or risk missing important calls. With VoIP, users can communicate from anywhere, thus freed from having to be at a desk in order to receive an important call.

Then there is the fact that VoIP users are not obliged to use a specific device to use the system. They can use any device they want, as long as it is able to connect to the internet. The same device does not need to be used all the time either. All the communications records of every user is stored in the cloud and is therefore available at all times.

The fact that VoIP saves users significantly on their monthly communications bills is just the tip of the iceberg. Older systems required the installation of expensive hardware at every branch, site or location. Each of these installations had to be maintained and manned by an operator. VoIP requires only a single central installation and the software driving it is hosted by the service provider.

Users of VoIP quickly fall in love with the may features that these systems offer. Suddenly, they not only have traditional voice mail, call holding and call transfer capabilities, but they can also send files, hold voice or video conferences and enjoy voice to email or fax benefits. These features are not there for show. They can have a serious impact upon the productivity of the users.

Experts are confident that this technology is the future of communication systems. Not only does it offer extremely economical communications solutions, but it also offers superior benefits. New users frequently say that they simply do not know how they ever coped before.




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