Sunday, February 7, 2016

How Can You Use Medical Billing To Your Advantage?

By Alton Thompson


Medical billing is one of the up and coming businesses of the decade. It seems as though many doctors and healthcare providers are outsourcing their work to companies that do medical billing for several different reasons. For starters, it is much cheaper to hire an outside company to do your billing instead of an in house person. The main reason for this is that it's expensive to find someone that really knows ICD-10. ICD-10 was released on October 1, 2015 and it has the medical industry scrambling to find qualified billers so that they can get paid. A doctor cannot get paid on a claim unless the biller knows how to submit correct information to the insurance companies. If they don't know, then they are in a lot of trouble.

It takes a lot of education to learn ICD-10 properly. A person must spend years in training before they can call themselves and expert. Many billers today are expected to have at least a bachelor's degree and certification in ICD-10. Doctors, hospitals and medical practitioners expect you to understand utilization management as well. Utilization management is a process in which you have assistance with effective clinical documentation, an intensity in services and program scheduling. There are peer to peer reviews and eligibility verifications. Medical billing today also involves benefit verification and revenue cycle management.

A lot of thinking and planning must work hand and hand with billers and physicians. The fact of the matter is that without proper records, the physician and hospitals cannot make good money. Most doctors today are losing around 40% of the claims that they submit to the insurance companies. Insurance companies today are smarter and tougher. They will often send back claims because you spelled something wrong or because you did not document enough information. What makes this even harder is that ICD-10 is something that most billers are unfamiliar with. When it was released, most men and women in this field were shocked. You must learn 5 times and much information now then you did before in the past. In fact, most people in medical billing say that they do not understand how billing even works. For some, it is a complex system that never seems to change. Many people in billing say that they do not understand a lot of facts. They often cannot comprehend the future of what will happen next.

The fact of the matter is that doctors and billers must learn to work together. The new codes should make you a little bit nervous. I say this because if your claims are not filled out correctly, you will not get reimbursed from the insurance companies. Many insurance companies today are sending back checks to doctors in small amounts. They often say that there is not enough documentation to support them getting paid on their claim. Instead of receiving a check for $10,000, they get one for $500.00. Many times it is drastic. Unless the biller knows how to work ICD-10 correctly, their clients cannot get proper reimbursement.

Today, insurance companies are asking doctors to be more responsible and don't give a patient what they don't need. Insurance companies are trying to put a stop to bogus billing. Bogus billing was popular under ICD-9. Many blood labs would take multiple blood tests from a client just to get money from the insurance companies. Today, this has changed completely. Your business must have benefit verification and revenue cycle management as well.




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