Tuesday, February 10, 2015

Facts About Valet Parking In Detroit

By Beryl Dalton


Having valet parking services is important for any person that owns a business within a building. In hotels and hospitals, there should be a group of persons that has been certified to serve clients by ensuring their cars are safely parked. This demonstrates how seriously one takes their business by having the customer needs at heart. There are various important details to be considered as concerns valet parking in Detroit.

Before the establishment of such a service, there are minimum parking equipment that offer guidance in coming up with the expected quality. It will normally take some time to understand the various equipment, thus some caution will be required. First and foremost, a valet parking sign will be required so that customers are aware of the service on offer. The signs should be placed at strategic locations where they will be easily seen by many.

Valet podiums will need to be purchased to help manage the keys that will be stored. The podiums come in handy for organizing the storage such that a systematic approach is of storage of keys is adopted. This will make it less difficult when searching for keys. Directing traffic to the desired area is done using parking cones. These will be required as well. For better communication among crew, radios will be required.

The process of hiring crew should be stringent so that only the best are brought on board. They should be people that are able to work professionally and with integrity. The key to successful valet business is customer service. It is what retains or discourages customers. Proper training and efficiency are key features so that there is no compromise on quality.

There however are certain risks that customers will be exposed to when they use such services. There is the probability of the company sending criminals or cons to do the work. Businesses normally take massive risk whenever they outsource customer service from a different company. The employees assigned to a business should be verified to ensure they are highly trained, customer friendly and ethical.

In most of the cases, it is likely that the company will not assume liability for theft of the car or loss of important items that were inside. This disclaimer is usually indicated on the ticket. To eliminate such risk, there should be a checklist of all the important items in the car that can then be verified before the person leaves. Before leaving valuable items in the car, one should ensure they inform the relevant persons.

The ticket for the parking is as good as the car key. If one was to lose it and another person presents it to the attendants, the car may be stolen. This explains the need to have a validation process for all car owners at drop off and also upon exit. The driving license may be retained and given back on exit.

Insurance may be a key consideration when doing this business. This is because the attendants may cause accidents when they are parking. Without such cover, customers may have to cater for such losses.




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